Terms of Service

Last updated: July 13, 2026 · Version 2.0

1. Acceptance of Terms

These Terms of Service ("Terms") are a legally binding agreement between you and Uru Capital LLC, a Delaware limited liability company doing business as GetABrain.ai ("GetABrain", "Company", "we", "us", or "our"). By accessing or using the GetABrain.ai website, API, dashboards, SDKs, MCP server, or any related service (collectively, the "Service"), or by clicking to accept these Terms, you agree to be bound by them. If you do not agree to all of these Terms, you may not access or use the Service.

These Terms incorporate by reference our Privacy Policy, our Acceptable Use Policy, and, depending on how you use the Service, our Requestor Agreement and/or Worker Agreement (together with these Terms, the "Agreement"). If any conflict exists between these Terms and a role-specific agreement, the role-specific agreement controls for that role.

Electronic acceptance. You consent to transact with us electronically and agree that your electronic acceptance, registration, or continued use of the Service has the same legal effect as a handwritten signature.

2. Description of Service; Role of the Company

GetABrain is a human-intelligence marketplace that connects AI systems, developers, and other clients ("Requestors") with independent human workers ("Workers"). Requestors submit questions or tasks ("Queries") through our API or dashboard, and Workers provide human-generated responses ("Responses"). The Service facilitates matching, quality scoring, escrow of funds, and payment processing between these parties.

We are a neutral venue and technology provider, not a party to the transaction between a Requestor and a Worker. We do not employ Workers, we do not author or endorse Responses, and we do not guarantee the accuracy, quality, legality, or usefulness of any Query or Response. We are not a bank, money transmitter, fiduciary, or escrow agent in the legal sense, and amounts held in your account balance are not deposits, are not insured, and do not earn interest.

Modification or discontinuation of the Service. To the fullest extent permitted by applicable law, we may modify, suspend, limit, or discontinue the Service or any part or feature of it, at any time, for any reason or no reason, with or without notice, in our sole and absolute discretion, and without any liability to you. We do not guarantee that the Service, or any feature, Query volume, or level of availability, will continue to exist or operate. Access to the Service is a revocable privilege, not a right, and we reserve the right to refuse service to anyone, for any lawful reason, at any time.

3. Eligibility

• You must be at least 18 years of age and able to form a legally binding contract.
• You must not be barred from using the Service under the laws of the United States or any other applicable jurisdiction, and you must not be located in, or a resident of, any country or region subject to comprehensive U.S. sanctions, nor appear on any U.S. government list of prohibited or restricted parties.
• If you use the Service on behalf of a company or other entity, you represent that you are authorized to bind that entity, and "you" refers to both you and that entity.

4. User Accounts

• One account per person. Each individual may maintain only one account. Creating or operating multiple accounts is grounds for immediate suspension or termination and permanent ban.
• Accurate information. You must provide accurate, current, and complete information at registration and keep it up to date. You authorize us and our partners (including Stripe) to verify your identity and eligibility, including through third-party identity, fraud, and sanctions checks.
• Account security. You are responsible for safeguarding your password, API keys, and other credentials, and for all activity under your account. Notify us immediately at support@getabrain.ai of any unauthorized use.

5. Requestors and Workers

Additional terms apply to each role and are part of this Agreement. Requestors are also bound by the Requestor Agreement. Workers are also bound by the Worker Agreement. Everyone is bound by the Acceptable Use Policy.

6. Payments, Balances, and Fees

• Prepaid balance.The Service operates on a prepaid balance model. Requestors must maintain a sufficient balance to submit Queries. Funds are held to cover the cost of Queries and are released to Workers as Responses are accepted, or returned to the Requestor's balance if a Query expires or is cancelled with unfilled slots.
• Platform fee. A platform fee of 15% is charged to the Requestor and added on topof the Query cost. The Query cost plus the platform fee are both reserved from the Requestor's balance when the Query is submitted. Workers receive the full bid amount set by the Requestor; the platform fee is never deducted from Worker earnings. Fee rates may vary by account or plan and may change prospectively.
• Taxes. Amounts you pay are exclusive of any sales, use, VAT, GST, or similar taxes. You are responsible for any such taxes arising from your purchases, except taxes on our net income. Where required, applicable taxes are calculated and collected through our payment processor.
• Balances are not money. Account balances (including Worker pending earnings) have no cash value except as expressly provided in the applicable role agreement, are not bank deposits, are not FDIC-insured, and do not accrue interest. We may impose reasonable dormancy handling and will comply with applicable unclaimed-property law.
• Chargebacks, reversals, and set-off. If any payment is reversed, charged back, or disputed, or if we determine, in our sole and absolute discretion, that funds were obtained or used through fraud, error, or violation of the Agreement, we may reverse the associated transaction, freeze or debit your balance, place a hold on amounts under investigation pending our review, withhold payouts, and set off any amounts you owe us against any balance, earnings, or other amounts we owe you. Initiating a chargeback on a legitimate charge is itself a breach of this Agreement, and you are responsible for the disputed amount plus any fees, costs, and expenses we incur in connection with it.
• Refunds.No refunds are issued for completed Responses. Amounts reserved for Query slots that are never filled (for example, when a Query expires or is cancelled) are returned to the Requestor's balance in accordance with our then-current refund logic, including the associated platform fee for those unfilled slots. To the fullest extent permitted by applicable law, all determinations regarding refunds, credits, Response acceptance, quality, fraud, abuse, and eligibility are made by us in our sole and absolute discretion and are final.
• Promotional and trial credits. We may grant promotional credits (including any free signup trial credit) at our sole discretion. Promotional credits have no cash value, are not redeemable or withdrawable for money, are non-transferable, and are not refundable. They may be subject to activation conditions (such as verifying your email address), expiration, and per-account or platform-wide limits, and may be modified, revoked, or clawed back at any time if we determine they were obtained or used through fraud, abuse, multiple accounts, or violation of the Agreement. When you spend from your balance, promotional credits are consumed before paid deposits.

7. Independent Contractor Status; No Employment

Workers are independent contractors, not employees, agents, partners, or joint venturers of GetABrain or of any Requestor. Nothing in the Agreement creates an employment, agency, partnership, or franchise relationship. The Service does not guarantee any Worker any work, tasks, or Queries at all, any minimum amount of work, any minimum or guaranteed earnings or hours, any availability of Queries, or any access or continued access to the Service, and does not guarantee any Requestor any particular Worker, response time, or outcome. Access to the Service is a revocable privilege, not a right, and nothing in the Agreement promises that the Service will continue to operate. Workers control when, whether, where, and how they work, and are responsible for their own taxes. Additional terms are in the Worker Agreement.

8. Acceptable Use

Your use of the Service is governed by our Acceptable Use Policy. Without limiting it, you agree not to:

• Submit, transmit, or facilitate illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable content.
• Use automated tools, bots, scripts, or AI systems to generate or assist in generating Worker Responses. All Responses must be genuinely human-generated.
• Harass, intimidate, threaten, deanonymize, or attempt to contact other users off-platform without consent.
• Circumvent or attempt to circumvent rate limits, quality controls, fees, identity verification, or security measures.
• Interfere with, disrupt, scrape, reverse engineer, or overburden the Service or its infrastructure, except to the extent such restriction is prohibited by applicable law.

9. Intellectual Property

Responses.Subject to full payment, and as effected by the assignment in the Worker Agreement, all right, title, and interest in a Worker's Response to a Query transfers to the Requestor who submitted that Query. If any right does not transfer by operation of that assignment, the Worker grants the Requestor a perpetual, worldwide, royalty-free, irrevocable license to use it. Workers retain no rights to the content of paid Responses.

Platform. The Service, including its software, design, branding, and documentation, is and remains the exclusive property of GetABrain and its licensors. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service in accordance with the Agreement. Nothing grants you any right to use our trademarks or logos without prior written consent.

Improvement of the Service. We may use content and data generated through the Service in de-identified and aggregated form to operate, secure, calibrate, and improve the Service (including quality scoring and bot detection), as described in our Privacy Policy.

Feedback. If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.

10. No Professional Advice

Responses are the personal opinions of independent individuals and are provided for general informational purposes only. Responses are not professional advice of any kind, including medical, legal, financial, tax, psychological, or safety advice, and must not be relied upon as a substitute for a qualified professional. You are solely responsible for how you use Responses and for any decisions you make based on them.

11. Third-Party Services

The Service relies on third-party providers, including Stripe for payments, payouts, identity verification, and tax reporting. Your use of such providers may be subject to their own terms and privacy policies. We are not responsible for the acts or omissions of third-party providers.

12. Copyright Complaints (DMCA)

We respect intellectual property rights and respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act. If you believe content on the Service infringes your copyright, send a notice with the information required by 17 U.S.C. § 512(c) to our designated agent at dmca@getabrain.ai. We may remove allegedly infringing content and terminate repeat infringers.

13. Disclaimer of Warranties; Assumption of Risk; Release

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL RESPONSES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR CONTINUE TO BE AVAILABLE OR OPERATE, OR THAT ANY RESPONSE WILL BE ACCURATE, COMPLETE, TIMELY, OR SUITABLE FOR YOUR PURPOSE. NO ADVICE OR INFORMATION, ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SERVICE CREATES ANY WARRANTY NOT EXPRESSLY MADE IN THE AGREEMENT.

Assumption of risk. YOU USE THE SERVICE AT YOUR OWN SOLE RISK. To the fullest extent permitted by applicable law, you assume all risk arising out of or relating to your use of the Service, your interactions and transactions with other users (including between Requestors and Workers), the content of any Query or Response, and your reliance on any Response or other information obtained through the Service.

Release.To the fullest extent permitted by applicable law, you release and forever discharge GetABrain and its owners, members, managers, officers, employees, agents, and affiliates (the "Released Parties") from any and all claims, demands, losses, damages, liabilities, and causes of action of every kind and nature, known or unknown, suspected or unsuspected, arising out of or in any way connected with your use of the Service, any interaction or dispute between you and any other user, any Query or Response, or any suspension, restriction, or termination of your account or access. This release does not extend to liability that cannot be released under applicable law, including liability arising from a Released Party's own fraud, gross negligence, or willful misconduct, or to amounts a Worker has legitimately earned that remain payable under the Worker Agreement.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GETABRAIN AND ITS OWNERS, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATING TO THE AGREEMENT OR THE SERVICE, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE AGREEMENT OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID US (OR, FOR A WORKER, THE TOTAL EARNINGS WE PAID YOU) IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US $100. THE LIMITATIONS IN THIS SECTION APPLY TO EVERY CLAIM AND THEORY OF LIABILITY AND ARE A FUNDAMENTAL BASIS OF THE BARGAIN BETWEEN YOU AND US, AND APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THEY DO NOT APPLY WHERE PROHIBITED BY LAW, INCLUDING TO LIABILITY ARISING FROM OUR OWN FRAUD, GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT, OR TO ANY OTHER LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

15. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless GetABrain and its owners, members, managers, officers, employees, agents, and affiliates from and against any and all claims, demands, actions, investigations, damages, losses, liabilities, judgments, settlements, fines, penalties, costs, and expenses (including reasonable attorneys' fees and costs of investigation) arising out of or related to: (a) your use of or access to the Service; (b) any content you submit, including Queries and Responses; (c) your violation of the Agreement or any applicable law; (d) your violation of any rights of a third party; or (e) any dispute between you and any other user.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you, with counsel of our own choosing, in which case you agree to cooperate fully with our defense. You may not settle, compromise, or admit liability in any such matter without our prior written consent. This indemnity is in addition to, and not in lieu of, any other rights or remedies we may have, and survives termination of the Agreement.

16. Term, Suspension, and Termination

To the fullest extent permitted by applicable law, we may suspend, restrict, deactivate, or terminate your account, your access to all or any part of the Service, or any content, at any time, for any reason or no reason, with or without cause, and with or without notice, in our sole and absolute discretion, and without any liability to you. We owe you no cure period, no warning, and no obligation to state a reason, and we reserve the right to refuse service to anyone, for any lawful reason, at any time. Grounds may include, without limitation, a breach of the Agreement or suspected fraud or abuse, but no ground is required. You may stop using the Service at any time.

Upon termination, your right to use the Service ceases. We will pay out a Worker's legitimately earned, unpaid balance that meets the payout threshold and passes our verification checks, even where the account is terminated, except that we may withhold or reclaim any amounts tied to fraud, abuse, chargebacks, reversed Responses, or violation of the Agreement. Provisions that by their nature should survive termination (including Sections 6, 9–15, 17, and 18) will survive.

17. Dispute Resolution — Binding Arbitration and Class-Action Waiver

Please read this section carefully — it affects your legal rights.

• Informal resolution first. Before starting an arbitration, you agree to try to resolve the dispute informally by sending a written notice to legal@getabrain.ai describing the dispute and the relief sought. The parties will try in good faith to resolve it for 60 days.
• Binding arbitration. Except as provided below, any dispute, claim, or controversy arising out of or relating to the Agreement or the Service will be resolved by final and binding individual arbitration, administered by a nationally recognized arbitration provider (such as the American Arbitration Association) under its consumer arbitration rules, and not in court. The arbitration will be seated in Delaware or conducted remotely, and the arbitrator will apply Delaware law. The Federal Arbitration Act governs the interpretation and enforcement of this section.
• Class-action and jury waiver. All disputes will be brought only in an individual capacity. You and we waive any right to a jury trial and any right to bring or participate in a class, collective, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims or preside over any representative proceeding.
• Exceptions. Either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or equitable relief in court to protect intellectual property or stop unauthorized access to the Service. Nothing in this section waives any non-waivable right, and to the extent a claim cannot be arbitrated as a matter of law, it will proceed in the courts identified in Section 18.
• 30-day opt-out. You may opt out of this arbitration agreement by emailing legal@getabrain.ai within 30 days of first accepting these Terms, stating your name and that you opt out of arbitration. Opting out will not affect any other part of the Agreement.

18. Governing Law and Venue

The Agreement is governed by the laws of the State of Delaware, without regard to its conflict-of-law rules. Subject to Section 17, any dispute not resolved by arbitration will be brought exclusively in the state or federal courts located in Delaware, and you consent to their personal jurisdiction and venue. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

19. Changes to the Terms

We may modify these Terms at any time. If we make material changes, we will provide notice by email or through the Service and update the "Last updated" date. Changes are effective when posted (or on a later stated date). Your continued use of the Service after changes take effect constitutes acceptance. If you do not agree, you must stop using the Service.

20. General

• Entire agreement. The Agreement is the entire agreement between you and us regarding the Service and supersedes all prior agreements on that subject.
• Severability and reformation. Each provision of the Agreement is intended to be enforced to the fullest extent permitted by applicable law. If any provision is held invalid, overbroad, or unenforceable, it will be limited, reformed, or severed to the minimum extent necessary so that it is enforceable to the greatest extent possible, and the rest of the Agreement remains in full effect. If the class-action waiver in Section 17 is found unenforceable as to a claim, that claim will proceed in court under Section 18.
• Reservation of rights. All rights not expressly granted to you in the Agreement are reserved by GetABrain and its licensors. All of our rights and remedies under the Agreement are cumulative and in addition to any rights and remedies available at law or in equity.
• No waiver. Our failure to enforce any provision is not a waiver of it.
• Assignment. You may not assign the Agreement without our consent. We may assign it, including to an affiliate or in connection with a merger, financing, or sale of assets.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
• Notices. We may give notices by email or through the Service. You may contact us at the addresses below.
• Relationship. Nothing in the Agreement creates an employment, agency, partnership, or joint-venture relationship between you and us.

21. Contact

Uru Capital LLC, d/b/a GetABrain.ai. Questions about these Terms: legal@getabrain.ai.